Help & FAQ

Questions,
answered.

Food, feeding, orders and the transition from Canine Aqua Splash.

What is Darcie’s Kibble?

Darcie’s Kibble is the current dog food brand sold on this shop. Each product page contains the recipe information, available bag sizes and current price.

How do I choose a recipe?

Compare the named meat or fish recipes, ingredients and feeding information on each product page. If your dog has specific dietary needs or a diagnosed condition, ask your vet for advice.

How should I change my dog’s food?

Introduce a new food gradually by mixing it with the current food over several days. Use the guidance on the packet and adjust for your individual dog.

Where can I find portion guidance?

Start with the feeding guide printed on the Darcie’s Kibble bag. The right amount depends on your dog’s weight, age, activity and body condition.

Can I still book swimming or daycare?

Sadly, the pool and daycare are both closed. We recommend Aldenham Doggy Daycare if you’re looking for daycare.

What is House of Darcie?

House of Darcie is the future brand for the next chapter. The food currently remains Darcie’s Kibble, and shopping continues through the existing product links.

I need help with an order. What should I do?

Use the contact form and include your order number if you have one. The team can then look into your food order.

Where are the returns and legal terms?

The store’s current ecommerce policies are linked in the footer. If you need help with a food order, contact our team.