Our Privacy Policy
At Canine Aqua Splash, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or participate in our services and loyalty program.
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1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Information: Name, email address, and mailing address.
- Account Information: Details related to your loyalty program account, including points and rewards history.
- Transaction Information: Purchase details and payment data (processed securely via third-party providers).
- Technical Information: Your IP address, browser type, and data about your website usage through cookies and analytics tools.
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2. How We Use Your Information
We use your personal data for the following purposes:
- To process orders and manage your loyalty program account.
- To send you updates, promotional offers, and newsletters (only with your consent).
- To improve our services and website functionality.
- To comply with legal and regulatory obligations.
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3. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third parties when necessary to:
- Process transactions securely (e.g., payment providers).
- Manage our loyalty program and booking systems.
- Comply with legal requirements.
All third-party providers are required to process your information securely and in compliance with applicable laws.
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4. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your browsing experience.
- Track site performance and usage.
- Remember your preferences.
You can manage or disable cookies through your browser settings. However, some features of the site may not function properly without cookies.
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5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
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6. Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data where applicable.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request your data in a portable format.
To exercise your rights or for further information, please contact us via email at admin@canineaquasplash.com.
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7. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to notify us if you suspect any data breaches.
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8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Canine Aqua Splash
Email: admin@canineaquasplash.com
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9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.
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This Privacy Policy is in compliance with the UK General Data Protection Regulation (UK GDPR) and related data protection laws.
Last Updated: Jan 2025
